Returns / Exchanges
We want you to be entirely happy with your purchase from us. If you are unhappy with the goods in any way please contact our Customer Service Team at firstname.lastname@example.org or call +44 (0)20 7278 2011 as soon as possible. Please note that calls to +44 (0)20 7278 2011 that are not made from a UK landline may be subject to a charge. If for any reason you are unhappy with your goods, you have the right to return them and receive a full refund.
Dr. Botanicals will gladly accept returns on drbotanicals.com orders within 30 days. We only accept returns for items purchased through www.drbotanicals.com. If you purchased a tarte item from a retail partner, please contact that retailer directly.
We'll do everything we can to take care of your return quickly. It may take up to two billing cycles for the credit to appear on your credit card statement. Please note that if the tarte returns process is not followed, Dr. Botanicals is not responsible for returns lost in transit to us.